Our Guarantee
5-YEAR CRAFTSMANSHIP GUARANTEE
We proudly stand behind our installation work. No other local remodeling company offers this level of commitment.
INCLUDED IN OUR GUARANTEE
• Workmanship: Completed to the highest
industry standards without material defects.
• Repairs & Resolution: Our team will fix or
replace defective installation work at no cost to
ensure it meets our company standards.
• Adherence to Plans: All work shall conform to
the contract, including associated drawings and
specifications.
• Our Promise: We stand behind our work by
correcting any installation issues, ensuring your
project is done right and built to last.
PERIOD OF COVERAGE
• Term: Five-year coverage begins upon
substantial completion of the installation.
• Extension: Any qualifying repairs are covered for
one year beyond the repair date if performed
within the original term.
SINGLE-OWNER PROTECTION
• Original Owner Only: This guarantee applies
exclusively to the original property owner and is
not transferable.
• Void Upon Sale: If the property is sold or
transferred, guarantee becomes null and void.
MANUFACTURER-SUPPLIED ITEMS
• Third-Party Items: This guarantee does not
extend to equipment or materials supplied by
third-party manufacturers.
• Manufacturer Warranties Apply: Any defects in
these products are covered under their respective
manufacturer warranties.
• Support for Replacements: We can assist in
requesting replacements, we do not guarantee
performance of third-party products.
QUALIFYING DEFECTS & CONDITIONS
• Limited Scope: This guarantee does not cover
indirect, incidental, or consequential damages.
• Detectable Defects Only: Claims can be
reported based on observable issues.
• Proof of Defect: Issue must be visible, verifiable,
and must have occurred within the guarantee
period.
PROPER MAINTENANCE
• Homeowner Responsibility: Routine
maintenance is essential to protect the integrity
of the work.
• Neglect Exclusions: The guarantee does not
cover damage resulting from improper care,
misuse, or lack of maintenance.
WHAT’S NOT INCLUDED
• Normal Aging: Natural wear, fading, surface
scratches, and minor settling cracks.
• Product Defects: Items covered under separate
manufacturer warranties.
• Unforeseen Events: Unauthorized alterations, or
Acts of God (e.g., storms, fire, flooding).
• Unintentional Damage: Accidents that result in
material damage – drops, spills or impacts.
• Material Variations: Exact matches in color, grain,
or texture are not guaranteed.
SERVICE AND SUPPORT
• Timely Notification: Please report any issues as
soon as they are discovered.
• Complimentary Evaluation: We’ll inspect
reported concerns at no charge. Free evaluation
to confirm guarantee coverage.
• Service Hours: Repairs will be scheduled during
regular business hours unless urgent.
Every detail matters. Every project is personal. That’s our promise.